Sunline Central Hotel

The location is perfect to walk around to nearby attraction and city center. Hotel staff very helpful and friendly..really appreciate it.

- Excellent customer service. Hani and the front of house staff are exceptionally friendly, welcoming, professional and helpful. We stayed a total of 6 nights (split up with a trip to Ninh Binh in between). The team assisted us with many questions throughout our stay, called businesses on our behalf when we didn't have a local mobile number, arranged transport and luggage storage etc. I was also impressed at the details they remembered about us! They must be dealing with hundreds of travellers at a time, but their attention to detail never wavered. - Location is amazing! So central within the Old Quarter. We were able to walk everywhere. Only took Grab occasionally for further destinations. - King size bed is huge and really comfortable mattress - Clean - Great water pressure/temperature - Breakfast buffet was decent

The inhouse restaurant was a great bonus for breakfast each day and became our alarm clock to get downstairs for coffee and a varied selection of choices for breakfast. From croissants and toast to fully cooked breakfast both international and local with very attentive staff and extremely happy to assist. Always with a smile. Reception staff greeted us every day who could also advise on the area and helped locate transport to get to places of interest. The rooftop bar was excellent. Huu is an exceptional barman. The room was cleaned daily and the laundry service helped immensely. Our time there has meant a return visit is on the cards. we loved it all.

The hotel is perfectly located within the old town and we explored almost all of our stops in Hanoi by walking. The service quality and the staff are outstanding, always super nice and helpful! Rooms are spacious and clean, beds very comfortable. Breakfast was good, variety lacked a litttle. This was made up by the fact that you can order freshly made eggs, pancakes or french toast. We also liked spending some time in the rooftop bar, especially in the early evening. Happy Hour prices are pretty good and you get some beautiful views of the city!

The location of Sunline hotel is excellent. It's on one of the quieter streets in the old quarter and just around the corner from Hoan Kiem Lake. It was an okay sized room but had a huge bed which was very comfortable. It had a big window to the outside which is sometimes a difficult feature to get in the cities of Vietnam. Everything was clean and we were very happy with the room overall. The breakfast had alot of options and although the eating area was not that big, we never had a problem finding seating when we went for breakfast. The staff was excellent and special mention goes out to Huni (Honey) who helps us booked day trips to Halong Bay and Ninh Binh which were fabulous. She was very helpful and the two day tours she booked us were excellent choices ---trust her suggestions. They also have a rooftop bar/sitting area that has a fantastic view ---it was just too cold when we were there unfortunately. We would stay here again as we really liked the location and the staff. We recommend this hotel!